NERC Takes Steps To Address Metering Problems
The Nigerian Electricity Regulatory Commission (NERC) says that the Meter Asset Provider (MAP) regulation has stopped the electricity Distribution Companies from collecting energy and service charges after two weeks of power outage.
The Chairman NERC, Prof. James Momoh, made this know in an interview with radio Nigeria in Abuja.
He said the regulation was designed in a manner that regards the consumer as the king in the Nigeria Electricity Supply Industry value chain.
Prof. Momoh, who said, consumers are expected to have the best services explained that deadlines were provided in the regulation for the DisCos, even the commission to avail customers the service at the time it is required.
He said meters are expected to be installed within ten days of payment by the consumers and if not installed there will be sanctions of that deadline where not met.
The NERC Chairman further explained that to ensure the sanction, the MAP has been asked to provide a bank performance guarantee that will be called upon and if any delay in providing the meters.
“If the meters get bad, they will be replaced by the MAP without any payment for the entire ten years period stressing that If the meters don’t work they must be replaced within two days and if not replaced within two days, the customer will not make the monthly customers service charge payment. ”
Professor Momoh said the commission has put in place measures to address part of the regulation, where customer will not pay for the meter service charge or even pay for the electricity if there is outage for more than two weeks.”
According to him, the main objective of the regulation is the removal of estimated billing in order to destroy the controversies around it.
“The customers are happy to make the payment once there is power supply and this will create revenue generation thereby boosting the nation’s economy.”
“Nigerians are willing to pay for the services they can get so that there will be revenue assurance and that will impact on the industry as a whole. “
Currently, the revenues in the industry are not sufficient to enable investments and better services. So, it is like a vicious circle and this metering is intended to correct that problem.” Professor James Momoh explained.